Bespoke Call
Handling Services

Designed specifically for your Business

At Telebizz, we understand that every business is unique, and a one-size-fits-all solution may not align with your specific requirements.

Bespoke call handling agent
Bespoke call handling customer

Our team of UK professionals are equipped with the latest technology so you can expect unparalleled efficiency, seamless interactions ensuring exceptional customer experiences.

Our bespoke outsourced call handling solutions are designed to cater for the distinct needs of your organisation.

Contact us to learn more

Unique to you

Our bespoke call handling services are crafted to perfectly fit your business model, industry, and brand identity.


We are technology led company and our expertise lies in seamless integration with your existing systems and leveraging AI & automation to provide a flawless customer query handling experience.

Your extended team

We take the time to understand your goals, challenges, and preferences, allowing us to deliver a truly tailored solution.

We grow with you

As your business evolves, so do your call handling needs. Our bespoke services are flexible and scalable.

We craft exceptional customer service solutions guaranteeing every customer interaction becomes a seamless and delightful experience.

Fulfillment centre
Appointment setting
Warehouse manager

Order Processing and Customer Support

Our agents are adept at handling order processing and providing dedicated customer support – orders will be managed and queries addressed with utmost care and professionalism.

Appointment Scheduling

We seamlessly integrate with your scheduling systems to manage appointments and bookings, streamlining the process for both your business and customers.

Virtual Receptionist

Our agents are trained to mirror your brand's personality, ensuring that every customer interaction reflects your company's ethos and values.

Lead Qualification and Follow-Up

We qualify leads based on your criteria, providing you with valuable insights and potential opportunities for further engagement.

Overflow Call Handling

Our bespoke call handling services are available 24/7, ensuring your customers can reach you whenever they need assistance.

Emergency Response

Our Emergency Response and Crisis Management services are designed to equip your organisation with the expertise to navigate through challenging situations.